A software engineer’s 10-page screed against
Google’s diversity initiatives is going viral inside the company, being shared
on an internal meme network and Google+. The document’s existence was first
reported by Motherboard,
and Gizmodo has obtained it in full.
In the memo, which is the personal opinion of
a male Google employee and is titled “Google’s Ideological Echo Chamber,” the
author argues that women are underrepresented in tech not because they face
bias and discrimination in the workplace, but because of inherent psychological
differences between men and women. “We need to stop assuming that gender gaps
imply sexism,” he writes, going on to argue that Google’s educational programs
for young women may be misguided.
The post comes as Google battles a wage discrimination
investigation by the US Department of Labor, which has found that Google
routinely pays women less than men in comparable roles.
Gizmodo has reached out to Google for comment
on the memo and how the company is addressing employee concerns regarding its
content. We will update this article if we hear back.
The text of the post is reproduced in full
below, with some minor formatting modifications. Two charts and several hyperlinks
are also omitted.
Reply to public response and misrepresentation
I value diversity and inclusion, am not
denying that sexism exists, and don’t endorse using stereotypes. When
addressing the gap in representation in the population, we need to look at
population level differences in distributions. If we can’t have an honest
discussion about this, then we can never truly solve the problem. Psychological
safety is built on mutual respect and acceptance, but unfortunately our culture
of shaming and misrepresentation is disrespectful and unaccepting of anyone
outside its echo chamber. Despite what the public response seems to have been,
I’ve gotten many personal messages from fellow Googlers expressing their
gratitude for bringing up these very important issues which they agree with but
would never have the courage to say or defend because of our shaming culture
and the possibility of being fired. This needs to change.
TL:DR
- Google’s
political bias has equated the freedom from offense with psychological
safety, but shaming into silence is the antithesis of psychological
safety.
- This silencing
has created an ideological echo chamber where some ideas are too sacred to
be honestly discussed.
- The lack of
discussion fosters the most extreme and authoritarian elements of this
ideology.
- Extreme: all
disparities in representation are due to oppression
- Authoritarian:
we should discriminate to correct for this oppression
- Differences in
distributions of traits between men and women may in part explain why we
don’t have 50% representation of women in tech and leadership.
Discrimination to reach equal representation is unfair, divisive, and bad
for business.
Background [1]
People generally have good intentions, but we
all have biases which are invisible to us. Thankfully, open and honest
discussion with those who disagree can highlight our blind spots and help us
grow, which is why I wrote this document.[2] Google has several biases and
honest discussion about these biases is being silenced by the dominant
ideology. What follows is by no means the complete story, but it’s a
perspective that desperately needs to be told at Google.
Google’s biases
At Google, we talk so much about unconscious
bias as it applies to race and gender, but we rarely discuss our moral biases.
Political orientation is actually a result of deep moral preferences and thus
biases. Considering that the overwhelming majority of the social sciences,
media, and Google lean left, we should critically examine these prejudices.
Left Biases
- Compassion for
the weak
- Disparities are
due to injustices
- Humans are
inherently cooperative
- Change is good
(unstable)
- Open
- Idealist
Right Biases
- Respect for the
strong/authority
- Disparities are
natural and just
- Humans are
inherently competitive
- Change is
dangerous (stable)
- Closed
- Pragmatic
Neither side is 100% correct and both
viewpoints are necessary for a functioning society or, in this case, company. A
company too far to the right may be slow to react, overly hierarchical, and
untrusting of others. In contrast, a company too far to the left will
constantly be changing (deprecating much loved services), over diversify its
interests (ignoring or being ashamed of its core business), and overly trust
its employees and competitors.
Only facts and reason can shed light on these
biases, but when it comes to diversity and inclusion, Google’s left bias has
created a politically correct monoculture that maintains its hold by shaming
dissenters into silence. This silence removes any checks against encroaching
extremist and authoritarian policies. For the rest of this document, I’ll
concentrate on the extreme stance that all differences in outcome are due to
differential treatment and the authoritarian element that’s required to
actually discriminate to create equal representation.
Possible non-bias causes of the gender gap in
tech [3]
At Google, we’re regularly told that implicit
(unconscious) and explicit biases are holding women back in tech and
leadership. Of course, men and women experience bias, tech, and the workplace
differently and we should be cognizant of this, but it’s far from the whole
story.
On
average, men and women biologically differ in many ways. These differences
aren’t just socially constructed because:
- They’re
universal across human cultures
- They often have
clear biological causes and links to prenatal testosterone
- Biological males
that were castrated at birth and raised as females often still identify
and act like males
- The underlying
traits are highly heritable
- They’re exactly
what we would predict from an evolutionary psychology perspective
Note, I’m not saying that all men differ from
women in the following ways or that these differences are “just.” I’m simply
stating that the distribution of preferences and abilities of men and women
differ in part due to biological causes and that these differences may explain
why we don’t see equal representation of women in tech and leadership. Many of
these differences are small and there’s significant overlap between men and
women, so you can’t say anything about an individual given these population
level distributions.
Personality differences
Women,
on average, have more:
- Openness
directed towards feelings and aesthetics rather than ideas. Women
generally also have a stronger interest in people rather than things, relative
to men (also interpreted as empathizing vs. systemizing).
- These two
differences in part explain why women relatively prefer jobs in social or
artistic areas. More men may like coding because it requires systemizing
and even within SWEs, comparatively more women work on front end, which
deals with both people and aesthetics.
- Extraversion
expressed as gregariousness rather than assertiveness. Also, higher
agreeableness.
- This leads to
women generally having a harder time negotiating salary, asking for raises,
speaking up, and leading. Note that these are just average differences and
there’s overlap between men and women, but this is seen solely as a
women’s issue. This leads to exclusory programs like Stretch and swaths of
men without support.
- Neuroticism
(higher anxiety, lower stress tolerance).This may contribute to the higher
levels of anxiety women report on Googlegeist and to the lower number of
women in high stress jobs.
Note that contrary to what a social
constructionist would argue, research suggests that “greater nation-level
gender equality leads to psychological dissimilarity in men’s and women’s
personality traits.” Because as “society becomes more prosperous and more
egalitarian, innate dispositional differences between men and women have more space
to develop and the gap that exists between men and women in their personality
becomes wider.” We need to stop assuming that gender gaps imply sexism.
Men’s higher drive for status
We always ask why we don’t see women in top
leadership positions, but we never ask why we see so many men in these jobs.
These positions often require long, stressful hours that may not be worth it if
you want a balanced and fulfilling life.
Status is the primary metric that men are
judged on[4], pushing many men into these higher paying, less satisfying jobs
for the status that they entail. Note, the same forces that lead men into high
pay/high stress jobs in tech and leadership cause men to take undesirable and
dangerous jobs like coal mining, garbage collection, and firefighting, and
suffer 93% of work-related deaths.
Non-discriminatory ways to reduce the gender gap
Below
I’ll go over some of the differences in distribution of traits between men and
women that I outlined in the previous section and suggest ways to address them
to increase women’s representation in tech and without resorting to
discrimination. Google is already making strides in many of these areas, but I
think it’s still instructive to list them:
- Women on average
show a higher interest in people and men in things
- We can make
software engineering more people-oriented with pair programming and more
collaboration. Unfortunately, there may be limits to how people-oriented
certain roles and Google can be and we shouldn’t deceive ourselves or
students into thinking otherwise (some of our programs to get female
students into coding might be doing this).
- Women on average
are more cooperative
- Allow those
exhibiting cooperative behavior to thrive. Recent updates to Perf may be
doing this to an extent, but maybe there’s more we can do. This doesn’t
mean that we should remove all competitiveness from Google.
Competitiveness and self reliance can be valuable traits and we shouldn’t
necessarily disadvantage those that have them, like what’s been done in
education. Women on average are more prone to anxiety. Make tech and
leadership less stressful. Google already partly does this with its many
stress reduction courses and benefits.
- Women on average
look for more work-life balance while men have a higher drive for status
on average
- Unfortunately,
as long as tech and leadership remain high status, lucrative careers, men
may disproportionately want to be in them. Allowing and truly endorsing
(as part of our culture) part time work though can keep more women in
tech.
- The male gender
role is currently inflexible
- Feminism has
made great progress in freeing women from the female gender role, but men
are still very much tied to the male gender role. If we, as a society,
allow men to be more “feminine,” then the gender gap will shrink, although
probably because men will leave tech and leadership for traditionally
feminine roles.
Philosophically,
I don’t think we should do arbitrary social engineering of tech just to make it
appealing to equal portions of both men and women. For each of these changes,
we need principles reasons for why it helps Google; that is, we should be
optimizing for Google—with Google’s diversity being a component of that. For
example currently those trying to work extra hours or take extra stress will
inevitably get ahead and if we try to change that too much, it may have
disastrous consequences. Also, when considering the costs and benefits, we
should keep in mind that Google’s funding is finite so its allocation is more
zero-sum than is generally acknowledged.
The Harm of Google’s biases
I
strongly believe in gender and racial diversity, and I think we should strive
for more. However, to achieve a more equal gender and race representation,
Google has created several discriminatory practices:
- Programs,
mentoring, and classes only for people with a certain gender or race [5]
- A high priority
queue and special treatment for “diversity” candidates
- Hiring practices
which can effectively lower the bar for “diversity” candidates by
decreasing the false negative rate
- Reconsidering
any set of people if it’s not “diverse” enough, but not showing that same
scrutiny in the reverse direction (clear confirmation bias)
- Setting org
level OKRs for increased representation which can incentivize illegal
discrimination [6]
These practices are based on false assumptions
generated by our biases and can actually increase race and gender tensions.
We’re told by senior leadership that what we’re doing is both the morally and
economically correct thing to do, but without evidence this is just veiled left
ideology[7] that can irreparably harm Google.
Why we’re blind
We all have biases and use motivated reasoning
to dismiss ideas that run counter to our internal values. Just as some on the
Right deny science that runs counter to the “God > humans > environment”
hierarchy (e.g., evolution and climate change) the Left tends to deny science
concerning biological differences between people (e.g., IQ[8] and sex
differences). Thankfully, climate scientists and evolutionary biologists
generally aren’t on the right. Unfortunately, the overwhelming majority of
humanities and social scientists learn left (about 95%), which creates enormous
confirmation bias, changes what’s being studied, and maintains myths like
social constructionism and the gender wage gap[9]. Google’s left leaning makes
us blind to this bias and uncritical of its results, which we’re using to
justify highly politicized programs.
In addition to the Left’s affinity for those
it sees as weak, humans are generally biased towards protecting females. As
mentioned before, this likely evolved because males are biologically disposable
and because women are generally more cooperative and areeable than men. We have
extensive government and Google programs, fields of study, and legal and social
norms to protect women, but when a man complains about a gender issue issue
[sic] affecting men, he’s labelled as a misogynist and whiner[10]. Nearly every
difference between men and women is interpreted as a form of women’s
oppression. As with many things in life, gender differences are often a case of
“grass being greener on the other side”; unfortunately, taxpayer and Google
money is spent to water only one side of the lawn.
The same compassion for those seen as weak
creates political correctness[11], which constrains discourse and is complacent
to the extremely sensitive PC-authoritarians that use violence and shaming to
advance their cause. While Google hasn’t harbored the violent leftists protests
that we’re seeing at universities, the frequent shaming in TGIF and in our
culture has created the same silence, psychologically unsafe environment.
Suggestions
I hope it’s clear that I’m not saying that
diversity is bad, that Google or society is 100% fair, that we shouldn’t try to
correct for existing biases, or that minorities have the same experience of
those in the majority. My larger point is that we have an intolerance for ideas
and evidence that don’t fit a certain ideology. I’m also not saying that we should
restrict people to certain gender roles; I’m advocating for quite the opposite:
treat people as individuals, not as just another member of their group
(tribalism).
My
concrete suggestions are to:
De-moralize diversity.
- As soon as we
start to moralize an issue, we stop thinking about it in terms of costs
and benefits, dismiss anyone that disagrees as immoral, and harshly punish
those we see as villains to protect the “victims.”
Stop alienating conservatives.
- Viewpoint
diversity is arguably the most important type of diversity and political
orientation is one of the most fundamental and significant ways in which
people view things differently.
- In highly
progressive environments, conservatives are a minority that feel like they
need to stay in the closet to avoid open hostility. We should empower
those with different ideologies to be able to express themselves.
- Alienating
conservatives is both non-inclusive and generally bad business because
conservatives tend to be higher in conscientiousness, which is require for
much of the drudgery and maintenance work characteristic of a mature
company.
Confront Google’s biases.
- I’ve mostly
concentrated on how our biases cloud our thinking about diversity and
inclusion, but our moral biases are farther reaching than that.
- I would start by
breaking down Googlegeist scores by political orientation and personality
to give a fuller picture into how our biases are affecting our culture.
Stop restricting programs and classes to certain
genders or races.
- These
discriminatory practices are both unfair and divisive. Instead focus on
some of the non-discriminatory practices I outlined.
Have an open and honest discussion about the
costs and benefits of our diversity programs.
- Discriminating
just to increase the representation of women in tech is as misguided and
biased as mandating increases for women’s representation in the homeless,
work-related and violent deaths, prisons, and school dropouts.
- There’s
currently very little transparency into the extend of our diversity
programs which keeps it immune to criticism from those outside its
ideological echo chamber.
- These programs
are highly politicized which further alienates non-progressives.
- I realize that
some of our programs may be precautions against government accusations of discrimination,
but that can easily backfire since they incentivize illegal
discrimination.
Focus on psychological safety, not just
race/gender diversity.
- We should focus
on psychological safety, which has shown positive effects and should
(hopefully) not lead to unfair discrimination.
- We need
psychological safety and shared values to gain the benefits of diversity
- Having
representative viewpoints is important for those designing and testing our
products, but the benefits are less clear for those more removed from UX.
De-emphasize empathy.
- I’ve heard
several calls for increased empathy on diversity issues. While I strongly
support trying to understand how and why people think the way they do,
relying on affective empathy—feeling another’s pain—causes us to focus on
anecdotes, favor individuals similar to us, and harbor other irrational
and dangerous biases. Being emotionally unengaged helps us better reason
about the facts.
Prioritize intention.
- Our focus on
microaggressions and other unintentional transgressions increases our
sensitivity, which is not universally positive: sensitivity increases both
our tendency to take offense and our self censorship, leading to
authoritarian policies. Speaking up without the fear of being harshly
judged is central to psychological safety, but these practices can remove
that safety by judging unintentional transgressions.
- Microaggression
training incorrectly and dangerously equates speech with violence and
isn’t backed by evidence.
Be open about the science of human nature.
- Once we
acknowledge that not all differences are socially constructed or due to
discrimination, we open our eyes to a more accurate view of the human
condition which is necessary if we actually want to solve problems.
Reconsider making Unconscious Bias training
mandatory for promo committees.
- We haven’t been
able to measure any effect of our Unconscious Bias training and it has the
potential for overcorrecting or backlash, especially if made mandatory.
- Some of the
suggested methods of the current training (v2.3) are likely useful, but
the political bias of the presentation is clear from the factual
inaccuracies and the examples shown.
- Spend more time
on the many other types of biases besides stereotypes. Stereotypes are
much more accurate and responsive to new information than the training
suggests (I’m not advocating for using stereotypes, I [sic] just pointing
out the factual inaccuracy of what’s said in the training).
[1]
This document is mostly written from the perspective of Google’s Mountain View
campus, I can’t speak about other offices or countries.
[2] Of
course, I may be biased and only see evidence that supports my viewpoint. In
terms of political biases, I consider myself a classical liberal and strongly
value individualism and reason. I’d be very happy to discuss any of the
document further and provide more citations.
[3]
Throughout the document, by “tech”, I mostly mean software engineering.
[4] For
heterosexual romantic relationships, men are more strongly judged by status and
women by beauty. Again, this has biological origins and is culturally
universal.
[5]
Stretch, BOLD, CSSI, Engineering Practicum (to an extent), and several other
Google funded internal and external programs are for people with a certain
gender or race.
[6]
Instead set Googlegeist OKRs, potentially for certain demographics. We can
increase representation at an org level by either making it a better
environment for certain groups (which would be seen in survey scores) or
discriminating based on a protected status (which is illegal and I’ve seen it
done). Increased representation OKRs can incentivize the latter and create
zero-sum struggles between orgs.
[7]
Communism promised to be both morally and economically superior to capitalism,
but every attempt became morally corrupt and an economic failure. As it became
clear that the working class of the liberal democracies wasn’t going to
overthrow their “capitalist oppressors,” the Marxist intellectuals transitioned
from class warfare to gender and race politics. The core oppressor-oppressed
dynamics remained, but now the oppressor is the “white, straight, cis-gendered
patriarchy.”
[8]
Ironically, IQ tests were initially championed by the Left when meritocracy
meant helping the victims of the aristocracy.
[9]
Yes, in a national aggregate, women have lower salaries than men for a variety
of reasons. For the same work though, women get paid just as much as men. Considering
women spend more money than men and that salary represents how much the
employees sacrifices (e.g. more hours, stress, and danger), we really need to
rethink our stereotypes around power.
[10]
“The traditionalist system of gender does not deal well with the idea of men
needing support. Men are expected to be strong, to not complain, and to deal
with problems on their own. Men’s problems are more often seen as personal
failings rather than victimhood,, due to our gendered idea of agency. This discourages
men from bringing attention to their issues (whether individual or group-wide
issues), for fear of being seen as whiners, complainers, or weak.”
[11]
Political correctness is defined as “the avoidance of forms of expression or
action that are perceived to exclude, marginalize, or insult groups of people
who are socially disadvantaged or discriminated against,” which makes it clear
why it’s a phenomenon of the Left and a tool of authoritarians.
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